Quality Management ISO 9001 Certification

Improve product quality, increase customer satisfaction and reduce operating costs.

The Standard

ISO 9001 is the recognised national and international standard for quality. The standard consists of a series of Quality Management System standards that are designed to facilitate and enable consistency of a product or service and thereby ensure that the customer requirements are met or exceeded. The standard can be applied in any manufacturing or service sector.

The Benefits

The business benefits brought by a quality management certification will include:

• Improved product quality.
• Increased customer satisfaction.
• Reduce operating costs with a focus on continual improvement, resulting in efficient operational processes. 

Furthermore, certification enables you to demonstrate your commitment to quality, enhanced customer satisfaction and improved stakeholder relationships.

Our Role

CICS has a unique knowledge of industry processes and focus on improvement, offering:

• Specialist auditors who really understand your industry and its business processes.
• Risk and processed based audits focused on continual improvement, not just paper work.
• Integration with other certification standards ISO 14001 / OHSAS 18001 and product conformity schemes.
• Good communication – you are part of the certification process at all times. We talk with you on all issues, and more important than anything, we keep your business in mind.